Best CRM software for Freelancers & Independent Workers

In the global market, freelancing is treated as one of the fastest-growing employment/business sectors. Freelancers contribute about $1 trillion to the American economy or about 5% of total GDP. The statistics are pretty impressive. The flexibility and potential income in freelancing are quite striking but the challenges are huge. To thrive in a tough and flexible business environment, there is only one short and simple solution- Find the best CRM software for freelancers.

While dealing with various clients or as the span of your business expands, the lion's share of your business-boosting activities must be invested in taking care of the ‘pain points of freelancers’. As a solution, the top-notch freelance CRM setup targets customer interactions, transactions, and projects.

What defines the best CRM for freelancers?

All CRM software offers major benefits such as customer data retrieval, automated workflows, and deep insight into customer behavior. To meet up the above requirements in the ultimate freelance business scenarios, CRM systems must be empowered with unique features for contacts and lead management, quotes, and invoices.

Inevitable CRM features: A freelancer’s stance

A report from Gartner, shows that the CRM software business worldwide grew to $48.2 billion in 2018. This shows the importance of using CRM tools to boost the business.

But does it mean that you can go for any CRM tool? No!

Always fall in love with the feature-rich CRMs, where the freelancers are bestowed with quick customer billing, robust cloud storage, and easy data migration tools on an affordable budget.

1. Contact/Client management:

It requires great expertise and resources to manage the customer data in a systematic manner. Being a freelancer or freelancing firm, you might expect a lot of hassles in the business. Chances are more that you may miss bringing out that personal touch in your business. Opt-out the best CRM for freelancers and enjoy the following high-end benefits:

  • Crucial customer data retrieval in easy steps
  • Segmentation of the contacts
  • Implementation of enhanced marketing strategies
  • Intuitive dashboard for personalized customer care

2. Lead management

Consumer demands are growing day by day and they make erratic decisions to satisfy their needs in quicker ways. Many factors like local trends, friend’s suggestions, or even a strong advertisement may prompt the customers to conclude things. Taking care of the consumer mindset and business complexities needs high expertise. You can exploit many advantages from a freelance CRM set up tailored by industry experts. The top get backs from such a CRM are:

  • Lead capturing with the powerful marketing strategies
  • Focus on the right leads at the right time
  • mobile app for faster responses and lead conversion
  • Increased ROI through automation

3. Quotes

Do you know which is the most fascinating word in the digital world?

‘QUICK’

Yes, you have to sell your service or product like hotcakes. The leads expect ultimate speed in a flawless sales process. Many freelancers fall short of experience in generating polished and branded quotes. By the time they recognize their great mistake of keeping a long gap between the customer requests and making a quotation, they would have lost that business.

Ready-to-use automatic quotations are an inevitable part of any CRM for freelance companies.

This feature gives a lot of benefits like:

  • built-in quotes with branding facility
  • Streamlining of the quotation process
  • Reduced quotation time with efficient sales operation
  • Miscellaneous fees and discount quotations can be incorporated easily
  • Easy quotes to sales conversion

4. Invoices

Invoice is the document issued by a seller to a buyer. This contains the details of the payment for the product or service given by the seller. At the same time, it serves the purpose of a delicate record, payment tracker, and plays a key role in business analytics too. Modern CRM software for freelancers identifies the pain points such as time, money, and security related issues in a sophisticated manner and come up with many best features such as:

  • Customizable invoices and payment with easy templates
  • Digital invoices for anytime anywhere service
  • Faster collection of payments or deposits with remainder facility
  • On the spot notification after the payment for improved security

5. Booking

It is not easy to smoothly manage the customers and schedule the business calendar. Especially when you have to follow up with too many clients or set-up reminders, it is more difficult. Many of the freelance firms struggle to keep the update of the customer location too.

In that scenario, most of the best CRM scheduling software offers,

  • Productive and professional appointment scheduling
  • Automatic and manual booking facility
  • Real-time status of the pending tasks
  • More leads closures in better time

In a nutshell,

The role of a freelance CRM set up is very important in improving the productivity of many businesses worldwide. These tools are very helpful in dealing with many challenges like human resource, funds, data storage, data migration etc. Opt for the readymade or custom CRM software for freelancers as per your requirements, and take your business to another level.